Acceptable Use Policy

1. Overview

This Acceptable Use Policy ("AUP") governs your use of RetentionRail's analytics platform and services ("Services"). By accessing or using our Services, you agree to comply with this AUP.

This policy is intended to ensure the Services are used in a manner that is safe, legal, and respectful of others. We reserve the right to update this policy at any time.

2. Permitted Use

You may use RetentionRail solely for your own legitimate analytics and business intelligence purposes. Permitted uses include: connecting your own creator platform accounts, viewing your analytics data, generating performance reports, and sharing insights with your team members.

All use must comply with applicable laws and regulations in your jurisdiction, as well as the terms of service of any third-party platforms you connect.

3. Prohibited Activities

You agree not to use the Services to: (a) violate any applicable laws, regulations, or third-party rights; (b) access, tamper with, or use non-public areas of the Services; (c) probe, scan, or test the vulnerability of any system or network; (d) attempt to decipher, decompile, disassemble, or reverse engineer any software used to provide the Services; (e) circumvent or bypass any security or authentication measures.

You may not use the Services for: spam, data harvesting, automated scraping without permission, phishing, malware distribution, or any activity that interferes with or disrupts the Services or the experience of other users.

4. Content Standards

Any data or content you submit through the Services must comply with all applicable laws and must not infringe on the intellectual property rights, privacy rights, or other rights of any third party.

You are solely responsible for ensuring you have all necessary rights, licenses, and permissions to use any content or data you provide through the Services.

5. Enforcement

We take violations of this policy seriously. If we determine that you have violated this AUP, we may suspend or terminate your access to the Services without notice. We may also report violations to relevant authorities.

We reserve the right to investigate any suspected violations and cooperate with law enforcement agencies in connection with any investigation of suspected illegal activity.

6. Contact Us

If you have questions about this Acceptable Use Policy or wish to report a violation, please contact us at hello@retentionrail.com.